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What is a PQRSF?

Questions

We all have the fundamental right to submit respectful requests to the institutions on grounds of general or particular interest and to obtain their prompt resolution.

Complaints

Expression of discontent or disagreement formulated in relation to conduct that is considered irregular on the part of one or more public servants in the performance of their duties.

Claims

The right of any person to demand, claim or demand a remedy, concerning the improper provision of a service or the lack of attention to a request.

Suggestions

A proposal made by an individual with the purpose of improving service provision in any of the academic or administrative areas of the institution.

Congratulations

Expression of a citizen’s satisfaction with the provision of a service.

Acreditaciones-y-reconocimientos

This channel is available to listen and read everything you have to say.

It is important for us to respond in a timely manner to your requests, to know your concerns, suggestions, compliments or complaints about our processes. This allows us to advance in our continuous improvement and to guarantee our families the strengthening of our processes.

How to send your PQRS?

Follow the steps below and let us know your PQRS.

  1. Define your application type
  2. Fill in the form below
  3. We will analyse your request and give you an answer.

For more information, please send an email to: experiencia@gimnorte.edu.co

Complete the form

Admisiones

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Admissions

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